shipping & returns
Please email studio501handmade@gmail.com if you have any questions regarding your shipping concerns.
Shipping: We are happy to offer shipping within Canada, and Free Shipping if your order qualifies for it. Once your order is fulfilled, you will receive your shipping notification with tracking information. Each order is fulfilled within 48 hours. We ship all orders using couriers such as Canada Post, Fedex, UPS, Canpar and Purolator.
NOTE - please monitor your tracking number closely. If your package cannot be delivered due to customer error (address is incorrect, etc, and is returned to us, we can; 1) reship your package at the cost of shipping, or 2) refund your order.
Returns: Due to the nature of our products, we only accept returns if your order arrives damaged or incorrect. Please email us at studio501handmade@gmail.com